Terms of service
Terms & Conditions
1. Introduction
These Terms & Conditions govern the use of our online marketplace platform for purchasing furniture and decor products ("Byretto"). By accessing or using our Byretto, you agree to be bound by these Terms & Conditions.
2. Definitions
"We," "us," "our" refers to Byretto, the operator of the Byretto.com. "You," "your" refers to the user or customer accessing Byretto. "Products" refer to furniture and decor items available for purchase on Byretto.
3. Customer Accounts
3.1 Customers may create or access an account to view orders, manage returns, and access certain features of the website.
3.2 Customer accounts are accessed using the email address provided at checkout and a one-time verification code. Passwords are not required.
3.3 You are responsible for maintaining the confidentiality of access to your email account and for all activity conducted through your Byretto account.
4. Product Listings
4.1 Product Information: We make every effort to display our products as accurately as possible. However, colours and textures may vary slightly due to different monitor settings or lighting conditions. We do not guarantee the accuracy, completeness, or reliability of any product information.
4.2 Availability: All products are subject to availability. We cannot guarantee that all items will be in stock at the time of your order. Product availability is subject to change without notice.
4.3 Pricing: Prices are listed in GBP and include VAT (where applicable) unless otherwise stated. We reserve the right to change prices at any time, but prices will remain as agreed at the time of your purchase.
5. Ordering & Payment
5.1 By placing an order through Byretto, you agree to pay the specified price for the selected products.
5.2 Payment can be made using accepted payment methods as specified on the Platform.
5.3 All payments are processed securely, and your payment information is encrypted.
6. Shipping & Delivery
6.1 We aim to fulfil orders promptly, but shipping times may vary depending on product availability and location. Furniture items may require additional processing time due to their size and weight.
6.2 Delivery charges, if applicable, will be clearly stated during the checkout process.
6.3 Risk of loss and title for products purchased pass to you upon delivery, except where delivery is delayed or incomplete due to circumstances within our reasonable control.
6.4 Certain products sold on Byretto are fulfilled directly by independent vendors. While we work closely with our partners to ensure a high standard of service, delivery times and availability may vary depending on the vendor and product.
7. Returns & Refunds
7.1 We accept returns within a specified timeframe, as outlined in our Returns & Refunds Policy.
7.2 To initiate a return, customers may submit a return request via their Byretto account or contact our customer service team.
7.3 Refunds will be issued in accordance with our Returns & Refunds Policy.
8. Intellectual Property
8.1 All content and materials on our website, including text, images, graphics, logos, and product designs, is owned by or licensed to Byretto and is protected by copyright, trademark, and other intellectual property laws.
8.2 You may not use, copy, reproduce, or distribute any content from our website without our prior written consent.
9. User Conduct
9.1 You agree not to use Byretto for any unlawful or prohibited purpose.
9.2 You must not engage in any activity that could damage, disable, or impair the operation of Byretto.
10. Limitation of Liability
10.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of Byretto.
10.2 We do not guarantee that the website will be uninterrupted or error-free. We reserve the right to suspend or remove the website at any time for maintenance or upgrades.
10.3 We are not responsible for any delays or failures in performance caused by factors outside of our control, including but not limited to natural disasters, shipping delays, or issues with third-party service providers.
11. Governing Law
11.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11.2 If you have any concerns or issues regarding your order, please contact us first to attempt to resolve the matter amicably.
12. Amendments
12.1 We reserve the right to modify or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms & Conditions periodically for any changes.
12.2 Your continued use of the website after any changes to the Terms constitutes your acceptance of those changes.
13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at info@byretto.com.